Job description -
Our client is a Medical Device Manufacturer at the forefront of decontamination technologies within Dental, Veterinary, Podiatry, Tattoo, Lab and Beauty markets. Having been in the industry for over 30 years, they have a large customer base in the UK and are still a growing business. Amongst autoclaves, they also provide dental chairs and many other decontamination products.
Day-to-Day:
- Performing routine maintenance and repair of products in line with company procedures throughout the South West of England
- Maintaining vehicle stock levels to enable effective and efficient servicing of equipment and provide feedback to service management with regards to inefficiencies relating to stock issues.
- Identifying and forwarding sales opportunities to internal sales teams on a continuing basis in line with company procedures.
- To handle customers in a professional manner.
- Engineer will provide cover to adjacent area, during holiday and sickness periods.
- Understanding customers' needs with respect to Service deliverables.
Person Specification:
- A formal qualification in an electro-mechanical engineering discipline.
- Have at least three years' experience of servicing equipment in a customer facing environment (field or site based will both be onsidered).
- Excellent fault diagnosis and analytical skills.
- Ability to communicate well with customers and colleagues on all levels.
- Demonstrate a very good understanding of the business needs attached to after sales service.
- Demonstrate a high degree of flexibility to ensure the company delivers its commitments.
- HTM2010/HTM2030 experience would be beneficial.
Package:
- Up to £30,000 dependent on experience
- Company Van (Peugeot Partner) - can be used for personal use
- Laptop, tablet and mobile phone
- Royal London Pension - 5% employer contibution
- 25 days' annual leave + bank holidays
- Uncapped incentive scheme based on providing psoitive and qualified sales leads.
JBRP1_UKTJ
